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Tim Horton’s Adds Order Status Displays, LED Halo To Stores

July 10, 2023 by Dave Haynes

The Canadian coffee chain Tim Horton’s was an early adopter of digital menu displays, rolling them out across Canada and elsewhere long before many of its competitors. And it now appears to be making the welcomed addition of order status screens in busy stores. An industry friend sent me a photo of Timmy’s in Bancroft, …

Wendy’s Working With Google To Test Voice AI At Drive-Thru Ordering Stations

May 10, 2023 by Dave Haynes

QSR giant Wendy’s is going to pilot an AI-driven bot that will handle the voice ordering process in drive-thru lanes, with the goal of speeding up ordering times and improving accuracy. A trial is set to run at a Wendy’s in Columbus, Ohio, where the burger chain has its head office. The trial will be …

Surge Pricing Comes To QSR, Enabled By Digital Menu Displays

March 10, 2023 by Dave Haynes

In the early days of digital signage, management software and screens were promoted as a way for quick service restaurant operators to much more easily and quickly change what was on the menus posted behind order counters – notably removing things like breakfast items that are unavailable the balance of a day. Years on, with …

Shake Shack Adding Self-Service Kiosks Across Full Chain; Introducing More Drive-Thru Displays

November 7, 2022 by Dave Haynes

Hat Tip to Kiosk Manufacturing Association’s blog for spotting this … The U.S. burger chain Shake Shack is making big investments in digital to deal with shifting consumer expectations and the challenges of hiring and keeping staff. QSR Magazine has a detailed story up about how the chain is investing in self-service kiosks across its …

Sweden’s Visual Art Rolling Out Smart Display-Driven Menu Board Solution Across European Subway Stores

November 1, 2022 by Dave Haynes

The Swedish digital signage solutions provider Visual Art is seeing a big spike in its deployed footprint through a digital menu board rollout across Subway sandwich shops in Europe, with 1,300 outlets already converted to its platform and services. Visual Art, reports our German language content partner Invidis, is the new Subway partner for all …

GRUBBRR Broadens Sports Venues Offer With Acquisition Of Mobile Ordering Platform Noble

October 27, 2022 by Dave Haynes

It should be readily apparent to digital signage companies chasing specific verticals that they’re probably going to get more traction with buyers if the solution they’re touting is open and working with the other software systems that drive operations in those targeted venues. It’s particularly the case when technology advances are changing how these venues …

Vast Vienna McDonald’s Flagship “Breaks The QSR Cliche” With LED Video Walls, Hotel Lobby Feel

October 12, 2022 by Dave Haynes

This McDonald’s in Vienna, Austria would have to qualify as one of the nicest ones out there – looking more like a lux hotel in the reception area than a fast food spot. Our German language content partners at Munich-based Invidis have an interesting post up today about a flagship store in downtown Vienna that …

Carousel Provides Back-Of-House Employee Messaging Capabilities For Stores Of Large U.S. McDonald’s Franchisee

October 7, 2022 by Dave Haynes

When word was pushed out about the Australian software and solutions firm Coates Group winning a a global deal as the digital signage provider for McDonald’s, some industry people would have shrugged and said, “Well, good luck with that.” They didn’t question the deal, just whether it would play out that way – as world …

Inspire Brands Looking For Product Manager Across What Would Be Vast QSR Digital Signage Network

August 18, 2022 by Dave Haynes

I rarely post about jobs here – it is way too labor-intensive to get into that, and stick with it – but this gig looks particularly interesting for someone who is into operations, and has the knack and stomach for possibly having to herd a lot of cats. Inspire Brands is looking for a Product …

Coates Group Says It Has Won McDonald’s Global Digital Signage CMS Business

August 15, 2022 by Dave Haynes

Australia-based digital signage solutions provider Coates Group says it has come out of an evaluation process and been named as “McDonald’s single global Digital Menu Board (DMB) Content Management System (CMS) provider, and one of two approved Digital Menu Board hardware providers alongside Acrelec Group.” “This new appointment,” says the company in PR, “is the largest …

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