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Video: Aussie QSR Using Conversational Voice AI To Process Drive-Thru Orders

March 19, 2025 by Dave Haynes

There have been numerous stories in the last couple of years of some of the largest quick service restaurant chains out there working with tech giants on AI-driven voice ordering in the drive-thru lanes, but I’ve not seen much about smaller regional QSRs having the resources or business ties to also test and possibly adopt …

Taco Bell Adding Voice AI Ordering To Hundreds Of US Drive-Thrus

August 1, 2024 by Dave Haynes

The owner of Taco Bell says it has targeted hundreds of its US stores for the implementation of voice AI-based ordering in the drive thrus. Yum! Brands says its Voice AI technology is already in more than 100 Taco Bell U.S. drive-thrus across 13 states – using it to “enhance back-of-house operations for team members …

Sodaclick Adds AI-Driven Voice Interaction Platform To Its Content Solutions

May 13, 2022 by Dave Haynes

The London-area content creation start-up Sodaclick has expanded from providing SaaS-based HTML5 tools for on-screen creative into AI-driven voice interaction for screens. The particularly interesting wrinkle here is that the two technologies are somewhat intertwined – so that voice interaction at screens can be supported by custom creative generated within Sodaclick’s platform. Sodaclick Voice uses …

Uniguest’s M&A Flurry Continuing; Adds Volara’s Interactive Voice Platform To Solution Set

November 3, 2021 by Dave Haynes

Nashville-based Uniguest is continuing its acquisitive ways – with the “digital engagement technology” firm announcing of Volara, an NYC firm specializing in voice-based engagement software. Already managing more than 20,000 voice assistant solutions at over 400 locations, says the announcement, Volara now launches Uniguest’s voice technology division, positioning the company to bring voice-based contactless engagement …

Visix Adds Voice UX To Meeting Room Signs

July 14, 2020 by Dave Haynes

Atlanta-based CMS software firm Visix has added voice interactivity to its meeting room sign applications, building on voice capability debuted a year ago for wayfinding. Visix says its Touch10 meeting room signs now support a voice user interface, which gives instant access to schedules, floor maps, directions and other useful content without needing to poke …

BrightSign Adds Voice Command Capability To Select Digital Signage Players

November 20, 2019 by Dave Haynes

Digital signage media player manufacturer BrightSign has developed new capability that puts a voice command solution – called BrightVoice – on select devices. The interesting wrinkle is that BrightVoice solution is hosted locally on the BrightSign player, and doesn’t need an internet connection to function. The idea is that consumers in retail and other kinds of venues …

McDonald’s To Have AI-Driven Drive-Thrus In Almost All Stores Before Year’s End

November 8, 2019 by Dave Haynes

There’s an interesting piece up in the New York Times about how McDonald’s is investing heavily in technology to adopt to a fast-changing consumer and competitive landscape. The story goes into how the 2nd biggest fast food company in the world – Subway is #1 – has acquired AI companies this year and set up …

Visix To Showcase Voice-Based Interactive Wayfinding At Infocomm

May 28, 2019 by Dave Haynes

Atlanta-based CMS software company Visix is going to showcase new a new voice-activated wayfinding application in a couple of weeks at its InfoComm 2019 booth in Orlando. “This is the next step in audience interaction,” says Jill Perardi, creative services manager for Visix. “People have embraced Voice User Interface technologies like Alexa, Siri and Google …

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