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AI

Data Suggests AI-Driven Chatbots Can Greatly And Effectively Ease Customer Service Burdens Of Tech Companies

The challenge for technology companies, across sectors and certainly including digital signage, is that success in building up a customer base also means servicing and supporting all of those customers. There are customer support representatives on the end of phone lines and emails, and there are knowledge bases, FAQs, support ticket archives and, sometimes, user …

Signagelive, meldCX Pair Up For Modern Take On AI-Shaped And Triggered Messaging In Retail

That oft-used phrase “everything old is new again” comes to mind reading an announcement this morning about a software company using third-party computer vision algorithms to deliver content based on the audience and moments. It’s something that probably goes back 15 years, but keeps resurfacing as the technology matures and increases in sophistication, and end-users …