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Data Suggests AI-Driven Chatbots Can Greatly And Effectively Ease Customer Service Burdens Of Tech Companies

The challenge for technology companies, across sectors and certainly including digital signage, is that success in building up a customer base also means servicing and supporting all of those customers. There are customer support representatives on the end of phone lines and emails, and there are knowledge bases, FAQs, support ticket archives and, sometimes, user …

German Grocer Shaves 75K EU Off Annual Energy Bill By Using Remote Device Management For Screen Network

The importance and value of remote device management is usually, and logically, framed around the premise that being able to remotely monitor and control endpoints like players and displays in the field maximizes uptimes and minimizes field service costs. But there’s another benefit that doesn’t get the same attention – energy savings. Content partners invidis …