Mobile Apps: Managing the Flood of Orders

Last week, Starbucks announced to replace its CEO – again. Sales of the Seattle-based coffee restaurant chain are no longer growing, the restaurants have lost their third-place coolness, and overstrained employees struggle to keep up with the never-ending flow of orders. The flood of app orders – after all, 35 percent of all Starbucks orders … Continue reading Mobile Apps: Managing the Flood of Orders